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Salud, Ciencia y Tecnología Metaverse Basic and Applied Research Data & Metadata Interdisciplinary Rehabilitation Salud, Ciencia y Tecnología - Serie de Conferencias Community and Interculturality in Dialogue Seminars in Medical Writing and Education Health Leadership and Quality of Life Gamification and Augmented Reality Southern perspective / Perspectiva austral
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Original
Published: 2022-07-22
DOI: https://doi.org/10.56294/saludcyt202260

On-call communication in intensive care areas in the nursing staff

By
Karina Susana Pachi ,
Karina Susana Pachi

Clínica Adventista Belgrano, Ciudad Autónoma de Buenos Aires, Argentina

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Abstract

Background: The on-call process is considered an essential component for continuity of care, since it allows optimizing resources, prioritizing activities and guaranteeing comprehensive care.
Aim: To describe the perception of the quality of information communication during the on-call process in intensive care areas.
Methods: A cross-sectional observational study was carried out. All intensive care area personnel were invited to participate on a voluntary basis. The sample finally consisted of 56 nursing professionals.
Results: 76.8% were female. Less than three quarters of the respondents received training or induction on on-call duty, although more than 90 % of the respondents reported that training in this area is important. 71.4% report more than three interruptions during the pass and 55.4% say that communication was effective. About 30 % of the sample faced family conflicts.
Conclusions: From the nursing staff's perspective, the quality of on-call communication was characterized by shortcomings in terms of the environment, protocolization of the on-call pass, environmental conditions and the relationship with family members.

Keywords:

nursing,
on-call duty,
intensive care,
Quality of Care,
communication,

How to Cite

1.
Pachi KS. On-call communication in intensive care areas in the nursing staff. Salud, Ciencia y Tecnología [Internet]. 2022 Jul. 22 [cited 2024 Apr. 19];2:60. Available from: https://revista.saludcyt.ar/ojs/index.php/sct/article/view/60

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The article is distributed under the Creative Commons Attribution 4.0 License. Unless otherwise stated, associated published material is distributed under the same licence.

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Vol. 2 (2022)
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